I accept cash, check, and credit cards. Bounced checks will incur a $25 fee.
Cancellation Policy/No Show Policy
I understand that there are times when you must miss an appointment due to emergencies or obligations to work or family. However, when you do not call to cancel an appointment you may be preventing another client from receiving a much-needed massage. Conversely, the situation may arise where another client fails to cancel an appointment and I am unable to schedule you for a massage due to a seemingly “full” appointment book.
If an appointment is not cancelled at least 12 hours in advance, you will be charged 50% of the session price.
If you do not show up to your appointment and you give no notice (No Show), you will be charged the full amount of the session missed.
This policy will be held for ALL clients.
You must pay for your missed appointment prior to your next appointment.
You must contact me via text/call to schedule your next appointment after a missed appointment. Online scheduling will not be made available to you until you have paid all fees.
Clients that habitually cancel without notice may be asked to pay for appointments prior to session or may be asked to use another Massage Therapist from then on.
I understand that delays can happen. Please allow ample time to get to your appointment on time. My appointments run back to back, with enough time for me to take payment and set up my room for my next appointment. If I am running late for any reason, I will ALWAYS give you your full time. If you are running late, you will receive whatever time is left so I can keep all my other sessions from running late.
I ask, if this is your first session with me, that you arrive at least 15 minutes prior to your session so you may fill out a Health Intake form. This will also give you plenty of time to find my office.
Thank you for your continued support of me! If you have any further questions or believe that you are being charged in error, please don’t hesitate in contacting me.
Phone: (757) 553-4052
Email: [email protected]
Monday: 10:00 am - 5 pm
Tuesday: 10:00 am - 5 pm
Thursday: 1:00 pm - 8 pm
Friday: 10:00 am - 5 pm
3630 South Plaza Trail Ste. 110
Virginia Beach, VA 23452
(Located inside Renew Elite Massage)